Use the F.A.Q. for an explanation on the most frequent questions related to the QuestManager online survey platform.
QUESTMANAGER DIFFERENTIALS AND GENERAL CHARACTERISTICS - Is it possible to integrate intelligence between the characteristics of the respondents from my list and the questionnaire? In other words, can I use the personal information of the respondents to form the statement or elaborate the response options for certain questions?
- Is it possible to decide which respondent profiles will participate in a sequence of questions, as well as in which sequences they will take part?
- What kinds of surveys can I conduct with QuestManager?
- Does QuestManager conduct surveys via e-mail?
- Does QuestManager conduct surveys via telephone? (Call Center/ CATI - Computer Assisted Telephone Interviewing)?
- Does QuestManager conduct surveys via SmartPhone or PalmTop (CAPI - Computer Assisted Personal Interviewing)?
- Does QuestManager conduct surveys via websites?
- Does QuestManager conduct surveys via Electronic Kiosk (Totem)?
- Does QuestManager conduct paper surveys?
- Do I need to program a questionnaire for each collocation mode?
- Can I use different collection modes simultaneously? In other words, can I apply a survey via CATI and use e-mail as reinforcement or any other combination?
- I have a project with 200 simultaneous operators/ interviewers. Does QuestManager support an operation of this dimension?
- Can I script a questionnaire in more than one language or do I need to reprogram it for each language required?
- Can I conduct projects using Conjoint?
- Must I pay a monthly fee or subscription to have access to a QuestManager license?
- What does “No License Fee, No Monthly Fee, No Long Term Contract” mean?
- What are credits? How can I use them?
- What does a saved of finalized questionnaire mean?
- I purchased the smallest credit package. Do I still have unlimited access to the system?
- What are the expiration conditions of my credits?
- My credits are up before their expiration date. Will I be charged to access the data I have stored on the system?
- How long will my license stay active? How can I renew it?
- I didn’t buy new credits and my license expired. How do I go back to using QuestManager?
- How do I purchase more credits? What happens to the expiration date of my new package if I still have previous credits that haven’t expired yet?
- I purchased a package but I didn’t use all my credit within the expiration date. Now what?
- Can I purchase more than one credit package at a time?
- My company requires a special proposal and I need more credits than the packages you offer on the site. What should I do?
- I need to conduct two surveys with 50 interviewees each. How do I control how many credits will go to each survey?
